Returns and refunds for purchases made through these third-parties (Walmart, Home Depot, Best Buy, Amazon LLC, etc.) Shipping times are based on business days (Monday to Friday) excluding Holidays and weekends. Christopher Zito. Renogy offers a variety of shipping methods as listed below as well as free ground shipping on many of our products. One Day: One Day shipping is available for orders shipped within the 48 contiguous United States. Tom Aranda. Renogy 300 Watt 12 Volt Solar Starter Kit w/ MPPT Charge Controller “I was very happy with how quickly Renogy got the panels to us. Their contact information, as well as … Nada! In the event of a replacement, Renogy will arrange for return shipment of the defective unit, and once the part has been received and inspected, we will ship out the replacement part. One Day delivery orders will only be processed on the same day if placed by 12:00pm PST on a business day or processed the following business day if placed after 12pm PST. Depending on your order, your purchase may arrive in multiple packages. I will recommend this company to any one interested in a solar panel system. However, we strongly suggest that you wait until you have received and verified the condition of your order before scheduling any work to commence with your new Renogy products. Add to registry Unlock 5% savings. R20EPSQC-G1. Any orders in need of replacements due to shipping errors or damages in shipment will be sent out via ground shipping. Canada; Australia; United Kingdom; Germany; Japan; China; Mexico; Nos Produits Panneaux Solaires Régulateurs de Charge Batteries Chargeur de Batterie Accessoires & Câbles. For all other reasons, customers are responsible for shipping and restocking fees. For International Orders: Processing time can take between 3-5 business days. I contacted the Renogy customer service team the same day I tried the sytem out raising this issue, after 48 hours I had still not received any kind of acknowledgement hence deducting another star for poor customer service. So far customer service is … It doesn't take that long to upgrade a phone system. Renogy can only offer replacements for products still within the warranty period. Renogy; Dr. The water-resistant design and rugged nylon provide longevity and ensure protection in extreme weather, while the iSolar technology delivers optimum power for fast charging. This is my 2nd charger controller for another battery and solar panels. Renogy EXTCB-10FT-12 12AWG Solar Extension Cable with MC4 Female and Male connectors, 10' 0 Reviews. For your clean energy needs. Battery returns have a higher restocking fee due to initial high shipping costs due to weight. Add to registry RENOGY MC4 to SAE Adaptor. Return requests outside of 30 days require special authorization. Any items that qualify for free shipping will be identified on the product listing page. At Renogy, we work hard to ensure a positive shopping experience with us. Average salaries for Renogy Customer Service Representative: $16. Prepare ; Advertisement Bestseller in Solar Panels. Add to list . Renogy offers both a starter kit and a premium kit which differs in cost and features. Solar Energy Service . I will never use them again as I put the satisfaction of our customer at risk! Best Sellers Gift Ideas New Releases Deals Store Coupons AmazonBasics Gift Cards Customer Service Sell Registry. Facebook is showing information to help you better understand the purpose of a Page. All returns submitted for a refund will be subject to a restocking fee and shipping.*. Renogy is a renewable energy company that prides itself on supplying the highest quality solar products on the market today. Oct 01, 2020. Again, as mentioned above, not all items are eligible for Two Day shipping due to size, weight, hazardous materials, and delivery address. 45,719 people follow this. THis is not like Renogy that I have dealt with. Each Renogy product is manufactured according to the highest quality standards, while still keeping in mind that our customers appreciate a great value. Not sold in stores . Two Day: Two Day shipping is available for orders shipped within the 48 contiguous United States. Renogy loves to hear from and support our customers. It has been 12 days... Can you hear the chirping... Chirp Chirp. Please note that return orders by freight will have a $500 charge for delivery and return transportation ($250 each way). Renogy loves to hear from and support our customers. Working hard to provide clean energy solutions so that you can #AdventureUninterrupted Non vendu en ligne Offert en ligne Rupture de stock en ligne. Please be prepared with a multimeter and your invoice or the following information: Their contact information, as well as the information for other departments, can be found below. Replacement orders cannot be expedited. I will buy from Renogy again and I will recommend them to others as well.” For International Orders:Processing time can take between 3-5 business days. We have a dedicated Customer Service Team to help build the right Solar Solution for you. This is a 5 star company in my book. Price Price. 1 to 14 out of 14 items found . Contact Renogy Solar Canada. Product Family. 99 1. 45,350 people like this. We have a dedicated Customer Service Team to help build the right Solar Solution for you. I have pasted below the emails from Renogy Representatives Princess Ervera and Zia Reonal. View all Products; Solar Panels. Depending on where you’re located, Renogy may be able to ship a purchase internationally. A built-in rechargeable battery is at the ready to power up your mobile devices at any time and an integrated seat belt cutter, glass shattering hammer, and magnetic attachment will have you prepared for vehicle emergencies and outdoor activities. Real customer reviews of Renogy. I purchased two of them along with the Renogy 40 amp mppt controller for use on an off-grid 12-volt RV system. Get a custom solar estimate for your home. If you would like to waive the signature requirement, you must let a representative know as soon as possible at 1-909-287-7111. Avec un soleil correct, vous pourrez obtenir une production de 1,3 Kwh journalière. Our customer service team is available M-F 10:00 -19:00 Australian Eastern Time. While we strive to provide the best quality products and expect a high level of service from our third-party carriers, we recognize that at times a product or particular delivery method does not meet our standards or quoted delivery date. We have a dedicated Technical Team to help build the right Solar Solution for you. If you ever have any questions, feel free to contact us. Read honest and unbiased product reviews from our users. must be handled through the vendor's return policy. Canada; Australia; United Kingdom; Germany; Japan; China; Mexico; Nos Produits Panneaux Solaires Régulateurs de Charge Batteries Chargeur de Batterie Accessoires & Câbles. Our technical team is available M-F 8:30 am- 3 pm Pacific Time. 1 to 14 out of 14 items found. Please read below for more information about our shipping and return policies. Prix Prix. En Soldes ; Nos Accessoires Solaires; Calculatrices Calculateur d'Interconnexion de Batterie Calculateur de Dimensionnement pour Jauge de Câble Solaire Calculateur de Dimensionnement de Système PV. SAVE $21. This RENOGY E.FLEX 30 foldable solar panel has a portable design for easy carrying and triple USB charging ports to connect multiple gadgets. International orders may take 5-7 business days for shipping. We have a dedicated Customer Service Team to help build the right Solar Solution for you. About See All (909) 287-7111. www.renogy.com. Renogy Coupon & Deals 2020 go to renogy.com Total 19 active renogy.com Promotion Codes & Deals are listed and the latest one is updated on December 14, 2020; 19 coupons and 0 deals which offer up to 15% Off , $100 Off and extra discount, make sure to use one of them when you're shopping for renogy.com; Dealscove promise you'll get the best price on products you want. Please fill out the form below if you need assistance. We cannot guarantee that your item will be accepted for a refund or exchange if it does not meet these requirements. Second Day delivery orders will be processed on the same day if placed by 12:00pm PST on a business day or processed the following business day if placed after 12pm PST. En Soldes ; Nos Accessoires Solaires; Calculatrices Calculateur d'Interconnexion de Batterie Calculateur de Dimensionnement pour Jauge de Câble Solaire Calculateur de Dimensionnement de Système PV. Helpful Get a custom solar estimate for your home. 99. Renogy customer service is poor. Shipping was fast and customer service has been great. All orders must have a valid street address, expedited orders cannot be sent to PO Boxes. Solar Energy Service in Ontario, California. For orders with a value of $200 or more, a signature may be required. Popular Deal Categories. Renogy loves to hear from and support our customers. Other freight delivery charges are listed below: Yes, Renogy can ship to Alaska, Hawaii, and Puerto Rico via USPS for small parcels and UPS 2nd Day for larger packages, but there is typically a surcharge. Not sold online Available online Out of stock online. FREE Shipping by Amazon. At least answer emails or tickets PLEASE. Product Title Renogy 300 Watt 12 Volt Off Grid Solar Premium Kit w ... Average rating: 4.8 out of 5 stars, based on 33 reviews 33 ratings Current Price $647.99 $ 647 . Community See All. Keep your smart devices charged with this RENOGY E.FLEX 30 foldable solar panel. Renogy Solar products sold by Renogy. Solar Applications. For returns, please contact our Customer Service team at 1-909-287-7111 or submit a ticket. Their contact information, as well as the information for other departments, can be found below. Proof of purchase Any modified products received will be returned to you at your expense. Par contre, nous vous conseillons de changer le convertisseur du kit par un convertisseur MPPT de chez Victron par exemple. Love the product and the service is great. Renogy Product Categories. Due to unforeseen issues potentially occurring, we strongly suggest that you wait until you receive and verify your products as we cannot be held responsible for delays in scheduled work. Price Price. This fee is not a simple handling fee, but an attempt to cover the labor costs involved with customer returns. Not sold in stores . Renogy, Ontario, California. I contacted customer service a couple days after placing the order to check on the status and was pleased to find they were arriving the following day. Non vendu en magasin . Renogy should be a company who stands behind their products and willing to go the extra step for their customers. Renogy cannot assist in third-party returns and refunds. 42 check-ins. E.power 20000mah Solar Powerbank Waterproof W/ Quick Charge E.power 20000mah Solar … Before you call or email us, check our FAQs and Help Center to make sure we didn’t already answer your question. We're happy to answer questions or help you with returns. Products. Again, as mentioned above, not all items are eligible for One Day shipping due to size, weight, hazardous materials, and delivery address. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Equipped with a solar panel, the Renogy E.LUMEN 500 Multi-functional Flashlight harnesses the power of the sun to light your way in the dark. Sent two emails to customer service. Please note that Renogy will not accept returns with product modifications as it voids our warranty policy. Deliveries that require a change of address or rescheduling will be subject to storage fees ($20/day) and/or rerouting fees ($75 - $300). En Soldes ; Nos Accessoires Solaires; Calculatrices Calculateur d'Interconnexion de Batterie Calculateur de Dimensionnement pour Jauge de Câble Solaire Calculateur de Dimensionnement de Système PV. For Continental U.S. Orders: Processing time can take between 1-3 business days. Popular Deals by Brand. If damage results due to improper handling during the setup or installation, whether done professionally or by the customer, then the product is no longer eligible for replacement or refund. Add to list . 99 - $1794.99 $ 1,794 . If you have any questions or need assistance with your order, please give our sales team a call at 1-909-287-7111. Please note that not all items are eligible for Two Day or One Day shipping due to size, weight, hazardous materials, and delivery address. Renogy loves to hear from and support our customers. They know of certain defects in their small scale inverters but try not to refund you when you attempt to send it back. Verified Buyer . Renogy will waive the restocking fee and pay the shipping costs of the returned item(s) for the following reasons: carrier damage, defective product, product inconsistent with advertisements, incorrect product received, or for any extra product you did not order. I'm not asking for too much but a little concern and help with a replacement product would have been greatly appreciated and have gone a long way. Skip to main search results Brand. Freight: Panels larger than 200 Watts must be shipped by freight and do not qualify for free shipping. Le panneau solaire Renogy Hors Réseau 200W 12V est un produit marchant correctement. For Continental U.S. Orders:Processing time can take between 1-3 business days. Submitted 2 or maybe 3 tickets starting on 14th and still nothing. Delivery to limited access areas such as schools or churches will incur additional cost starting at $50. Delivery to remote areas may incur additional cost up to $50 - $280. Hear what 1040 buyers have to say | https://renogy.com I mentioned above about customer service and many thanks to Tony Williams at Renogy who assisted me with the Renogy Wanderer Controller to help identify why the batteries were not charging over about a week and a half. Aside from the excellent customer service experience, Renogy has proven to have top of the line products at inexpensive and competetive prices. Find helpful customer reviews and review ratings for Renogy 100 Watts 12 Volts Monocrystalline Solar Panel at Amazon.com. Not sold online Available online Out of stock online. RenogyProduct Categories Product Family Deals All Deals . Order number Contact telephone number. Thank you for purchasing a Renogy product from one of our approved third-party vendors. So, this Renogy solar panel review will also look at the pricing details of the Renogy system as well as the warranty length of the Renogy solar panels. Ground: Most Renogy products have free ground shipping offered and can take between 3-5 business days. If you have any further questions, please send an e-mail to support@renogy.com or give us a call at 1-909-287-7111. All orders must have a valid street address, expedited orders cannot be sent to PO Boxes. Closed Now. Solar panel, charge controller, inverter, wiring, mounting, and accessory returns have a 10% restocking fee. We understand that often professional installation is desired. Renogy 100 Watt 12 Volt Monocrystalline Solar Panel (Compact Design) 4.5 out of 5 stars 215. 0 évaluations . Larry - La Verne, CA Ajouter à la liste . Please be prepared with your invoice or the following information: For any issues with your product, please contact our Technical Support team at 1-909-287-7111 or submit a ticket for troubleshooting assistance. Renogy supplies solar panels for homes, businesses, and recreational vehicles. Canada; Australia; United Kingdom; Germany; Japan; China; Mexico; Nos Produits Panneaux Solaires Régulateurs de Charge Batteries Chargeur de Batterie Accessoires & Câbles. 1-16 of 64 results for Renogy. 0 Reviews. Please submit a ticket for all customer inquiries. Price Range $$$ Opens tomorrow. If for any reason you are not fully satisfied with your purchase, you may return your products within 30 days as long as they are new, undamaged, and unmodified. CDN$ 115.99 CDN$ 115. Mailing address If you are in the area and would like to pick up your order from our warehouse, please read our Will Call Policy. If you have received a defective product or one damaged during shipping, you are eligible for a refund or replacement. I am extremely impressed with their performance and they arrived earlier than expected. Shipments cannot be rerouted once a package has been shipped. Renogy E.Tunes Portable Solar Power Charger Wireless Bluetooth Outdoor SpeakeriŒBuilt in Lithium-ion Battery for Beach Poolside Biking Outdoor and Camping. Closed Now. Amazon.com : Renogy 100 Watt 12 Volt Monocrystalline Solar Panel, 42.2 X 19.6 X 1.38 in, High Efficiency Module PV Power, Caravan, RV and Any Other Off Grid Applications & Solar Panel Connector Assembly Tool : Garden & Outdoor Renogy salary trends based on salaries posted anonymously by Renogy employees. They were more than happy to answer any questions I asked. We hope you have enjoyed your online shopping experience with Renogy. BESTSELLER. Stock: 2. Welcome to the Renogy Canada Online Store. The Renogy unit was fine. Their contact information, as well as the information for … View all Solar Panels; Rigid Solar Panels Please e-mail us your address at sales@renogy.com so that we can check the rate and service area to confirm if shipment is possible. Ajouter au registre Renogy 1.5 Feet 12AWG Solar Extension Cable with MC4 Female and Male connectors. Battery Ground Shipment restocking Fee 20% (Multiple Batteries use LTL restocking fee 25%), Video or photo of the faulty product (if applicable). Our Customer Service team is available M-F 7:00 - 11:00 (GMT+1). Our Customer Service team is available M-F 7:00 - 11:00 (GMT+1). See Details. Bought an alleged brand new Elite Rover 40A MPPT Charge Controller from Renogy Canada's online store, sent 3 emails, photos of faulty charge controller display showing issue and only getting busy signal on customer service line and all with zero responses from Renogy. *Reason for Restocking Fee: Renogy Technical Support and Engineering inspect and test all customer returns for performance and continuity before restocking them for sale. Page Transparency See More. Thank you for purchasing a Renogy product from one of our approved third-party vendors. Renogy offers one of the best 100-watt solar panel kits. 46K likes. 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Shipping was fast and Customer Service Sell Registry Power charger Wireless Bluetooth Outdoor SpeakeriŒBuilt in Lithium-ion battery for Beach Biking! Am extremely impressed with their performance and they arrived earlier than expected Renogy 100 Watt 12 Monocrystalline! Let a Representative know as soon renogy canada customer service possible at 1-909-287-7111 if it does not meet these requirements 10 0!