As you mentioned, My Account provides you with a detailed view of all calls and messages to local, mobile, national, international, 13/1300 and premium numbers. Sign in to your online account. Really important. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options We had an electricity retailer forget to bill us for 9.5 months. menu Whirlpool Go to navigation. i havent received a phone bill from optus from the past 5 monts despite letting them know my change of address. There's some clause somewhere that they can't back bill past 9 months, so we technically came out ahead. For example from Dec 2011 – May 2012 my monthly bills were $58.99 (as they are supposed to be) however my bill for June was $100.00 and my bill for July is $73.99. ... 12,533 visited in past 24 hrs Big numbers 3,706,068 threads 68,013,924 posts 4,841 wiki topics 1,974 modems & routers 82,114 features filled. Last edited 03/12/2018* After hearing feedback from our customers, we’re updating the way your mobile bill looks, to make it clearer to view and easier to understand. It is your responsibility to pay bills, but Optus don't appear blameless either. I am on a cap plan, and its bloody confusing. 2. … Go online to save time and use our database of articles, shortcuts and LiveChat. Check your PG&E payment record online or print past bills. Optus have been helpful but keep sending access to old bills that just say "16 local calls". i have call ed them 6 times in the past months and all iget to know is that i will receive my bill in the next few working days. My Account will show the time, date and recipient's number for eligible services up until your last bill (max of 1,000 records, limited to 60 for Prepaid). How to view or print past bills, or see your payment history. ... 10,754 visited in past 24 hrs Big numbers 3,706,546 threads 68,030,868 posts 4,841 wiki topics An interruption to Optus normal operations has occurred leading to delays in installation and repair activities. Hi I had Optus in December accuse me of not paying my bill for that month and either a previous month or the following month. Hi All - have asked Optus several times for breakdown of local calls on past bills for a landline - ie, to send details of phone numbers contacted as it is with mobiles. Search. Has anyone noticed that optus mobile phone bills are crap to read. also, i found a year old bill from my house which i used to pay $250 in my phone account. Here’s how: 1. 4. We honestly didn't notice. Broadband Choosing an ISP Broadband They sent us all the outstanding bills at once, with a letter admitting their screw up. Forums. I'm sure everyone does this but I am in the throes of major hassles with Optus and if I hadn't actually reviewed my bills and queried particular charges with Op. This months bill is $105 for my mobile. Then they proceeded to shut my account down for 2 months or so til I paid it again or could prove it. Scroll down until you find the date of the bill or payment you’d like to see. But it was a surprise big bill. Hi Acox, Please note, we're no longer offering itemised paper bills. Whirlpool. But when I add up all the calls, sms it only comes to … Get your support answers here. I think I have been overbilled for the past bills too. Under the Your Account header, choose “Bill & Payment History” 3. Unsure now as both payments were made in December.
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